Privacy Policy

Effective Date: 4 Sept 2025

This Privacy Policy explains how VKV Technologies Private Limited ("we", "our", "us") collects, uses, and protects your information when you use our dating application, Twined. By using Twined, you agree to the practices described in this policy.

1. Introduction

Twined is a dating application designed to help people connect, match, and chat, similar to platforms such as Bumble. Protecting your privacy and data is our highest priority. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding that data.

2. Information We Collect

• Account Information: Name, email address, phone number, gender, date of birth, and login credentials.
• Profile Data: Photos, bio, interests, and preferences shared within your profile.
• Usage Data: Activity logs such as swipes, matches, messages, and in-app interactions.
• Location Data: Real-time geolocation data to suggest matches nearby.
• Device & Cookies: IP address, device identifiers, and cookies to enhance performance and security.

3. How We Use Your Information

• To provide, operate, and improve Twined.
• To create personalized match suggestions.
• To enable communication between users.
• To ensure safety and prevent fraud or misuse.
• To comply with legal obligations.

4. How We Share Your Information

• With Matches: Profile information, photos, and basic details are shared with other users you interact with.
• With Service Providers: Trusted third-party providers (such as cloud hosting, analytics, or payment processors) may have access to limited data for operational purposes.
• For Legal Reasons: We may disclose information if required by law, regulation, or governmental request.

5. Data Retention

We retain your personal data for as long as necessary to provide services, comply with legal obligations, or resolve disputes. You may request deletion of your account at any time.

6. Security Measures

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and regular audits. However, no system is 100% secure.

7. User Rights

• Access your personal data.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal information.
• Withdraw consent for processing your data.
• Restrict or object to certain processing activities.

8. Children’s Privacy

Twined is intended for users aged 18 and above. We do not knowingly collect data from individuals under 18. If such data is discovered, it will be deleted promptly.

9. International Data Transfers

Your information may be transferred and stored outside of your country of residence. By using Twined, you consent to such transfers subject to adequate safeguards.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app, and continued use constitutes acceptance of changes.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

VKV Technologies Private Limited
Email: info@vkvtech.com
Address: C-31/4-2, Super Plaza Complex, Englishia Line, Varanasi